PRESS ROOM

The 2020 Kumho Tire Extended Warranty Program 04/08/2020

04/08/2020


ATLANTA, GA. (April 8, 2020) - We are pleased to offer our customers the updated extended warranty program effective January 1, 2020. With the addition of Road Hazard on 3 more models and our brand new MT71 with a 30-Day Ride Trial, we have an industry-leading program to match our high-quality products.

What's New?
General Warranty

  • 6 Year Manufacturer's Warranty - Prorated warranty based on remaining tread depth
  • 4 Year Ozone Cracking - Prorated warranty based on DOT.

Extended Warranties

  • Mileage - Percentage based on mileage and tires worn to 2/32nd of an inch of tread. Must provide proof of purchase and maintenance records.
  • Road Hazard - Within the first 2/32 of original tread depth and within the first year of the purchase date. Must provide proof of purchase.
  • 30 Day Trial - Within 30 days of purchase and first 1/32nd of an inch of tread. Must provide proof of purchase along with removal invoice and survey form. 

 

 


 

Ride Disturbance Warranty


Ride disturbance claims are time-consuming and labor-intensive. Being able to identify the cause is crucial to saving time and money. It is important for technicians to properly inspect and diagnose ride disturbance to rule out any other underlining issues. 

All Kumho tires are tested and inspected before they are shipped out to our customers. It is important to ensure that proper mounting and balancing techniques and procedures are in place when having the tires installed on a vehicle. It is also important to ensure that the tires being installed are designed to meet the specifications of the vehicle.

Starting April 1st, we will accept a maximum of two (2) tires from the same vehicle relating to ride disturbance.

See the chart above regarding ride disturbance conditions.

 

 

 


 

 

 


 

 

 

One last thing.

Unfortunately, we stopped offering the 30-day trial to the ROAD VENTURE AT51 and SOLUS TA71.

Happy to Help

Should you have any questions regarding these changes or the process of the claims, please contact our Warranty Department at 1-800-445-8646(Option 2).  

 

About Kumho Tire

Founded in 1960, Kumho Tire has more than 60 years of history immersed in an innovative approach to product development, market expansion, technical progression, and environmental awareness that has positioned the company as one of the world’s top tire manufacturers. Distributed in 160 countries, Kumho Tire dedicated to providing an exceptional driving experience for consumers and optimal service for our customers throughout the world. Headquartered in Atlanta, Georgia, Kumho Tire USA is the US sales, marketing, product development, and distribution arm of Kumho Tire Co. Inc. 

 

Learn more about Kumho Tire USA at www.kumhotireusa.com.

 

Press Contact

Joanne Hong, Kumho Tire USA, 679.916.3255, JHong@KumhoTireUSA.com