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REPLACEMENT EQUIPMENT WARRANTY

REPLACEMENT EQUIPMENT WARRANTY POLICIES

KUMHO CONSUMER WARRANTY FOR PASSENGER AND LIGHT TRUCK TIRES KUMHO LIMITED WARRANTY

Congratulations! You have just purchased high quality tires from Kumho Tire U.S.A. Inc. This limited warranty covers the KUMHO passenger and light truck tires.

Kumho Warranty Brochure PDF Download

  • I.
    WHAT IS COVERED BY THE WARRANTY AND HOW LONG

  • Kumho Tire U.S.A. Inc, 133 Peachtree Street, NE Suite 2800 Atlanta, GA 30303, warrants to the original consumer purchaser that all KUMHO replacement radial tires either directly or through an authorized KUMHO dealer, and which are mounted on cars within the U.S.A., and becomes unserviceable for any reason within the manufacturers control, such tire will be replaced with an equivalent KUMHO tire. Should any tire manufactured by Kumho Tire Co., Inc. covered by this warranty become unserviceable due to a material or workmanship condition during its useable tread life (more than 2/32" remaining tread) before 6 years from the date of manufacture or purchase date supported with proof of purchase for every passenger and light truck tire (whichever comes first), and before 5 years (6 years for KLS02e, KLD01e, and KLT02e patterns) from the date of manufacture or purchase date for commercial truck tires (whichever comes first), KUMHO will do either of the following:
    A.
    During the first 2/32" of the original usable tread, Kumho will replace such tire with a comparable new KUMHO or Marshal tire free of charge. Applicable taxes on the new tire and costs of mounting and balancing and any other service charges are payable by the owner.
    B.
    After the first 2/32" of the original usable tread, a credit percentage will be given toward the purchase price of a comparable new Kumho or Marshal tire effective at the time of adjustment. Applicable taxes on the new tire and costs of mounting and balancing service are payable by the owner.

    To obtain the credit percentage, please refer to Adjustment Credit Percentage Table or utilize the following example:

    R.T.D.: Remaining Tread Depth

    O.T.D.: Original Tread Depth

    If R.T.D. = 5 and O.T.D. = 10, the calculation is (5 – 2 : remaining usable tread depth) ÷ (10 – 2 : original useable tread depth) = 38%
    C.
    Temporary Spare Tire
    During the first 1/32" of the original usable tread, Kumho will replace such temporary tire with a comparable new Kumho temporary tire free of charge. After the first 1/32" of the original usable tread, but less than 2/32", a credit of 50% towards a comparable new Kumho temporary tire will be given. Applicable taxes and costs of mounting and balancing and any other service charges are payable by the owner.
    D.
    Adjustment on ride complaint or out-of-round is allowed only during the first 2/32" of the original tread depth, and a max of 2 tire can be adjusted per vehicle.

    The authorized KUMHO or Marshal dealer will determine the adjustment cost by multiplying the percentage of the original usable tread worn by the current KUMHO or Marshal dealer’s price list in effect at the time of adjustment.

    *See warranty brochure PDF for further details.

  • II.
    WHAT IS NOT COVERED BY THE WARRANTY

  • A.
    This limited warranty is applicable only in the United States, and any tires used or equipped on a vehicle registered or operated outside the U.S. are not covered by this warranty.
    B.
    Tires branded or marked "Non-Adjustable" (NA) or Blemished (Blem) or DOT/Serial numbers previously cut will not be adjusted.
    C.
    Any tire worn beyond the wear bars (less than 2/32" remaining tread).
    D.
    The cost of applicable taxes and mounting and balancing and any other service charges (Only available for OE tires within 2/32" of original tread depth).
    E.
    Ride Disturbance

    Worn past the first 2/32nd of tread

    Three (3) or more tires per vehicle

    F.
    Tire damage or irregular wear due to:

    Road hazard, including puncture, cut, impact break, bulge, snag, stone drill, and/or collision.

    Continued use while run flat or under acute under-inflation.

    Improper use or operation, without limitation, improper inflation pressure, overloading, use of an improper rim, tire/wheel assembly imbalance or other vehicle condition, worn suspension components, improper mounting or de-mounting, misuse, misapplication, fire or other externally generated heat, water or other material trapped inside the tire during mounting, tire alteration, racing or competition purposes, improper inserting of sealant, balance filler materials and/or chemical corrosion.

    G.
    Failure to rotate tires at least every 5,000 to 7,500 or according to owner’s manual.
    H.
    Ozone or weather cracking on tires over four (4) years from the date of manufacture.
    I.
    Tires that have been recapped, retreaded, and/or re-grooved.
    J.
    Loss of time, use, or inconvenience, due to any incidental or consequential damage.
    K.
    Tires that have been modified by the addition or removal of material or any tire intentionally altered to change its appearance.
    L.
    Tire unserviceability caused by tire operation in excess of tire/wheel manufacturers specifications and recommendations.
    M.
    Tires that have become unserviceable due to chemical corrosion, vandalism, chains and flat spotting.
    N.
    Tires involved in any racing-related and commercial activities.
    O.
    This limited warranty applies only to the original purchaser and is non-transferable.s.

    *See warranty brochure PDF for further details.

  • III.
    LIMITED TREAD WEAR WARRANTY

  • *Not available on Original Equipment Tires

    Not available on Original Equipment Tires
    TREADWEAR WARRANTY PATTERN COMMENTS
    75,000 SOLUS TA11
    70,000 CRUGEN HT51 P-METRIC
    65,000 CRUGEN HP71
    60,000 ECSTA LX PLTINUM (KU27)
    SOLUS TA71 | SOLUS TA31| SOLUS KL21
    CRUGEN PREMIUM (KL33)
    55,000 ROAD VENTURE AT51 P-METRIC
    45,000 ECSTA PA51
    CRUGEN HT51 LT-METRIC
    40,000 ECSTA 4X II (KU22)

    *See warranty brochure PDF for further details.

  • IV.
    ROAD HAZARD PROTECTION

  • *Not available on Original Equipment Tires

    Not available on Original Equipment Tires
    BRAND MODEL
    ECSTA LX PLATINUM (KU27), PA51, PS31, PS91
    SOLUS TA71, TA31, TA11
    CRUGEN HT51, HP71
    ROAD VENTURE AT51

    *See warranty brochure PDF for further details.

  • V.
    30-DAY SATISFACTION GUARANTEED TRIAL WARRANTY

  • KUMHO TIRE’s 30-Day Satisfaction Guaranteed Trial Warranty covers a complete set of four (4) or more ROAD VENTURE MT71 tires. If for whatever reason you aren’t completely satisfied with your eligible tires, simply return them to the dealer where they were purchased for replacement.

    Limitations and Requirements:

    a.
    This trail warranty only applies to the original purchaser of a set of four (4) or more eligible tires returned within 30 days from the date of purchased and I non-transferable; any return of less than a full set of tires will not be accepted. Original purchased must present their original sales receipt and competed survey to their selling dealer at the time of replacement.
    b.
    Tires must be returned undamaged. Tires exhibiting road hazard, mounting damage, vehicle mechanical-related problems, repairs, improper inflation, vandalism, run flat, racing or any tires removed from the original vehicle are excluded from this trial warranty.
    c.
    Original purchaser pays the amounts due on a new replacement tire, less the amount of credit, including applicable taxes, mounting and balancing charges and/or the cost of other services ordered.
    d.
    Tires measuring more than 1/32" of tread wear from original tread depth are excluded from trial warranty.
    e.
    30 Day Satisfaction Survey must be completed by the customer to qualify. Lack of completed survey can result in disqualification of guarantee.

    *See warranty brochure PDF for further details.

  • VI.
    UNAUTHORIZED DEALER

  • Tires purchased from unauthorized KUMHO dealers do not qualify for the KUMHO Replacement Equipment Warranty. It is impossible for us to verify that these tires were stored properly, mounted correctly, or originally intended for sale in the United States. For this reason, KUMHO cannot guarantee the safety or quality of the products purchased from unauthorized marketplace.

    As a consumer, you should only purchase KUMHO products from an authorized KUMHO Dealer in order to ensure that the manufacturer’s warranty is preserved. Please see the Dealer Locator on our website to find an authorized KUMHO dealer near you.

    To locate an authorized KUMHO/Marshal dealer, use our web address

    WWW.KUMHOTIREUSA.COM/DEALER or call (800) HI-KUMHO(445-8646).

    *See warranty brochure PDF for further details.

  • VII.
    REPLACEMENT RECOMMENDATIONS

  • A.
    Replacement of two tires: Kumho Tire recommends replacing all four tires at the same time. However, when only two tires are replaced, the new tires should be put on the rear. The newer tires, with deeper tread, may provide better grip and water evacuation in wet driving conditions.
    B.
    Mixing tire manufacturers or models can cause the vehicle to ride differently, depending on the location of the tire.
    C.
    When replacing existing tires, note that different categories like Performance, Touring and Grand Touring have their own characteristics and are not designed to perform the same.
    D.
    D. Changing performance categories and/or performance ranges can change the way the vehicle performs and can increase noise, harshness, and vibrations (NHV). You should NOT have tires installed that do not meet the requirements of the vehicle.

    *See warranty brochure PDF for further details.